Timothy R Mills

1842 Harley Drive

Ann Arbor MI 48103-8975

Professional Summary

I have close to twenty years of professional experience working with technology, people, and information as an analyst, information architect, usability specialist, human-computer interaction (HCI) designer, software architect, software developer, and instructor. User experience, human-computer interaction, ease-of-use, and usefulness have always been my foci. I consider myself an information communicator––discovering, translating, documenting, and communicating needs and designs between the various users and builders of technology.

I've done task analysis, interviews, observations, storyboarding, use case development, interface and interaction design, wireframe design, etc. I've written Human-Computer Interaction guidelines, mentored junior staff, and led development groups. I've done quite a bit of work with OML, UML, architecture and modeling. I am experienced in all aspects of the software life cycle from requirements capture and object modeling through design, programming, and usability inspections. I've developed and delivered in-house classes for both technical and non-technical audiences. I am experienced and skilled at creating and delivering presentations to people at all levels. I am comfortable with and successful at communicating and working with both business and technical people.

Experience

• Create artifacts to aid discussion, elicit needs, and propose user experience (e.g., context diagrams, sequence diagrams, activity diagrams, personas, scenarios, wireframes)
• Communicate with people throughout Ford in North America and Europe to determine business processes and computer system uses, primarily with respect to SYNC and the SYNC ecosystem
• Create models of systems and processes to document findings
• Prepare documentation and written specifications for expected changes for upgraded, expanded, and new systems

• Created wireframes and blueprints/sitemaps.
• Reviewed user interface and interaction written specifications.
• Conducted heuristic evaluations, usability tests, and other measures of application and website usability.
• Interfaced with Project Managers, Business Analysts, Subject Matter Experts, and Graphic Designers.

• Created information architecture for web applications and websites. Produced wireframes and other design artifacts.
• Conducted heuristic evaluations, usability tests, and other measures of application and website usability.

• Heuristic evaluations of web application information visualizations for complex problems.
• Competitive evaluations of web application information visualizations for complex problems.

• Subcontract as business analyst/human-computer interaction designer for task analysis, use case development, storyboarding, etc.
• Volunteer as business analyst/human-computer interaction designer for non-profit organizations.

• Worked on learning technologies research with Professor Chris Quintana using WebObjects and Java.

• Design and development for web site hosting company using WebObjects, Java, and XML technologies.

• Worked on governance objects research.

• Customer service and product preparation.

• Contributed to definition and establishment of software development process.
• Analyzed and created models for Common Customer architecture.
• Project lead for next generation of Circulation application.
• Analyzed, modeled, designed, and developed HCI, object code, and SQL database for next generation of Circulation application using WebObjects and Java.
• Mentor and knowledge resource for Object Oriented Modeling and Design, UML, OML, and HCI.

• Contributed to definition and establishment of software development process.
• Analyzed, developed, and contributed to creation of business models and diagrams of investment banking primary market.
• Designed HCI for a syndicated loans extranet web application and co-evaluated alternative solutions based on business needs and requirements.
• Designed HCI and domain object models for a deal accounting application.
• Analyzed and created models for an existing client management, profitability system composed of loosely coupled distributed databases and applications.
• Mentor and knowledge resource for Object Oriented Modeling and Design, UML, OML, and HCI.

• Designed and developed intranet applications using WebObjects.
• Designed and developed HCI and object code for NEXTSTEP/OpenStep client/server applications.
• Oversaw the maintenance and support of the Mortgage Backed Allocations (MBA) system.
• Managed a team of developers.
• Instrumental in establishing the use of OPEN (Object-Oriented Process, Environment and Notation) and OML (OPEN Modeling Language).
• Mentor and knowledge resource for C, Objective C, UNIX, NEXTSTEP, WebObjects, and HCI.

• Designed and developed HCI and object code for NEXTSTEP applications.
• Composed and administered guidelines for both programming and HCI.
• Mentor and knowledge resource for C, Objective C, UNIX, NEXTSTEP, and HCI.
• Designed and conducted seminars in the use of NEXTSTEP and NEXTSTEP applications for developers and for users.

• Designed and developed NEXTSTEP Distributed Objects applications for Professor Hal Varian, Department of Economics, University of Michigan.

• Designed and taught courses for instructing Chrysler Financial's MIS staff in NEXTSTEP, Object Technology, UNIX, C, and Objective C.
• Designed and taught courses for instructing Chrysler Financial's non-technical staff in the use of NEXTSTEP and user applications.
• Mentor and knowledge resource for C, Objective C, UNIX, NEXTSTEP, and HCI.

• Developed data-gathering application on NeXT computers for a Ph.D. candidate's dissertation research.

• Designed and implemented HCI, user interface, and application code for client program of ArborLogic on the X Window system using OSF/Motif widgets. ArborLogic is a new breed, pattern recognition / data mining tool. Worked on a team with two other developers who wrote libraries for the data server and graphing engines.
• Used UNIX tools and utilities and wrote C programs for various in-house projects.
• NeXT system administrator in a mixed network environment.

• Designed and implemented BigEars, an ear-training research program used by Professor Richard Ashley. Wrote BigEars in HyperCard and HyperTalk for the Macintosh computer using MIDI, CD_ROM, and CAI techniques.

Education

Memberships and Service